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Welcome to Fernweh Agro
 

    Shipping

    • All orders are processed within 48 - 72 hours.
    • We ship your order within 48 - 72 hours.
    • Orders once shipped can not be canceled or changed. 
    • Full refunds are allowed only up to 48 hours.
    • You can cancel your order within first 48 hours by emailing us at withlove@fernwehagro.com
    • You can make changes to your order within 48 hours by writing to us at withlove@fernwehagro.com

    Order Cancellations

    • All orders are processed within 48 - 72 hours.
    • We ship your order within 48 - 72 hours.
    • Orders once shipped can not be canceled or changed. 
    • Full refunds are allowed only up to 48 hours.
    • You can cancel your order within first 48 hours by emailing us at withlove@fernwehagro.com

    Refunds

    • 100% Refunds for order cancellation within the first 48 hours.
    • We process and despatch orders within 48 - 72 hours.
    • Orders once processed cannot be canceled and no refund will be issued after 48 hours.

    Payments

  • We accept MAESTRO, MASTER CARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, GOOGLE PAY, AMAZON PAY, PAYTM, etc,
  • No payment transactions are processed on our servers.
  • All payments are processed on payment gateways servers.
  • We DO NOT save your card details or bank account details.
  • Neither do we have access to your card details or bank account details.
  • This means that the risk of loss and title for such information is passed upon payment gateways.

    Privacy policy

    Fernweh Agro is committed to protecting the privacy of visitors. At Fernwehagro.com, we want to make your shopping experience delightful. We are required to collect some personal information, but we protect your right to privacy. This Privacy Policy applies to the Site. Our Privacy Policy does not apply to other web sites, which linked with our website.

    Our privacy policy is subject to change at any time. To make sure you are aware of any changes, please review this policy from time to time. By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. Using this Website, you clearly allow to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

     

    Information Collection system

    To access to this Site, you have to first do the registration process. While registering, we collect some personal information of yours such as name and email address. After completion of registration, you have opted in to receive email communication from us.

    We also collect some other information when you choose to use other features such as making purchases or electing to receive text messages about forthcoming events etc, that time we require your additional information such as your phone number, billing and shipping addresses, and credit/debit card information, and many more information such as your shopping preferences etc.

    In addition, through the Site, we automatically gather some information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.

    If you invite anyone to join Fernwehagro.com, you will need to provide his/her name and email address. Fernwehagro.com stores this information to confirm qualifying orders attributable to your account and invitation referrals.

     

    Usage of Your Information

    We will not share or disclose your information to anyone except as described in this Privacy Policy. We use some identifiable information to giving you an excellent, pleasant and suitable experience of shopping with us and help us to identify and/or provide information, products or services which may be interested to you. To support and enhance your interest in the Site and its features, such as fulfilling your order; customer service; and supporting your use of the Site and its features, We use your personally identifiable information. We may also track your past purchases to provide you with a customized profile of your buying history. Additionally, we notify you about our new services or special discounts and information.

    We may permit some certain trusted third parties to access your information for their performance of services to maintain the Site and operate certain features on the Site. For example, Some times we may use third parties to host this Site; for operating some features on the Site; send emails; provide search results and links and assisting you for convenient shopping experience with us.

    Occasionally, we provide our postal mailing list (consisting of customer names and postal mailing addresses) to other companies whose products we believe may be of area of your interest. Determining those products that we believe may be of your interest, the information that you give us and information about your order may be combined with other personally identifiable information available from our records and other sources.

    We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale involving all or part of our business or as part of a corporate reorganization, sale or other change in control.

    We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

    We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

     

    Protection of Your Information

    We are perpetrating to protecting the personal information received from you. Following reasonable technical and management practices to help protect the confidentiality, security, and integrity of data stored on our system. We believe our implemented measures which have to reduce the likelihood of security problems to a level appropriate to the type of data.

    • We accept MAESTRO, MASTER CARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, GOOGLE PAY, AMAZON PAY, PAYTM, etc,
    • No payment transactions are processed on our servers.
    • All payments are processed on payment gateways servers.
    • We DO NOT save your card details or bank account details.
    • Neither do we have access to your card details or bank account details.
    • This means that the risk of loss and title for such information is passed upon payment gateways.

     

    Accessing And Updation of Your Personal Information

    Being a registered user, you can access and update your registration information and your preferences to receive email or other communications from us by sending an email to info@fernwehagro.com.

    While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

    • We accept MAESTRO, MASTER CARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, GOOGLE PAY, AMAZON PAY, PAYTM, etc,
    • No payment transactions are processed on our servers.
    • All payments are processed on payment gateways servers.
    • We DO NOT save your card details or bank account details.
    • Neither do we have access to your card details or bank account details.
    • This means that the risk of loss and title for such information is passed upon payment gateways.

    Terms of use

    Please review our Privacy Notice, which also governs your visit to understand our practices. The personal information/data provided to us by you during the course of usage will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website. E-Platform for Communication You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website

    Security

    All prices displayed on the Site are quoted in U.S. Dollars, except for customers residing in India. Indian customers will see prices in Indian. reserves the right without prior notice to discontinue or change specifications on products and services offered on this Site without incurring any obligations. All items purchased from are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. does not warrant those product descriptions or other content of this site is accurate, complete, reliable, current, or error-free, despite our best attempts at accuracy